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Civic Solutions

SmartCity 311 application is a flagship product of Civic Solutions, a reputed software development company. As a popular smart city application, this app can assist citizens in lodging complaints for non-emergency civic services and resolve them quickly. The SmartCity 311 app bridges the gap between civilians and government authorities. It also ensures that citizens can monitor their complaints, resolve their issues, and get online certificates for birth and death conveniently.

Achievements & Certifications

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339,827+Citizens
3+States
13+Corporations
6,987+Government Officers
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EFFECTIVE SMART CITY SOLUTION

3-Step Citizen Complaints Resolution System

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Spot

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Snap

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Solve

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Your Citizen Non-Emergency Service Application

Key Modules for Smart City Services

Field Inspection Module

The Field Work Monitoring Module makes it easy for field officers to report their daily inspection tasks across various categories. Field officers and inspectors can capture a photo of the field that gets the latitude and longitude information along with the ward and zone.

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GPS Attendance Module

It is useful in making the attendance tracking process easy and effective by pinpointing the officer’s accurate location using GPS. It also enables employees or officers to mark their presence onsite or from remote job sites.

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GPS Road Checking Module

It has replaced the traditional method of reporting material testing, road construction, inspection, and geotechnical investigations. As an easy-to-use module, the GPS Road Checking Module can also eliminate the paperwork effectively.

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COMPREHENSIVE AND INTEGRATED CIVIC SOLUTION

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“From last one year, our Department is using GPS Attendance for marking attendance online that helps make real-time entry of employees. It helps maintain discipline in our department.”

Dr. Govind MakwanaDeputy Health Officer of South Zone, Maninagar
Robust & Reliable E-Governance Solution for Civilians

Our Core Features

As one of the top civic solutions, the SmartCity 311 app offers many features ranging from paying property tax to making complaints. Some key features of this application include-

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Complaints

Just snap a picture when you find any civic service-related issue and share in your city’s dedicated app under the ‘Complaints’ section.

What’s Near Me?

Find out nearby police stations, hospitals, railway stations, and other citizen-related facilities or places in this section.

Property Tax

Clear your property tax online by using this feature conveniently and securely. It saves people’s time and effort.

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Top Benefits of Civic Solutions

As an advanced civic solution application, SmartCity 311 has benefits for citizens and city officials or executives.

Improved Access

SmartCity 311 app provides users with a convenient and centralized platform for reporting issues, requesting services, and accessing city information.

Enhanced Accountability

Our app's ability to track the status of requests and view progress updates can enhance accountability and transparency in government operations or services.

Increased Engagement

Citizens can give feedback, voice concerns, and participate in decision-making processes. This empowers communities to have their word in local matters.

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Simple and Seamless Civic Solution

SmartCity 311 has an intuitive yet simple and user-friendly interface that does not require any training. It is based on a SaaS model and remains extremely fast to report and resolve issues related to citizen non-emergency services.

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